Shipping Policy
Shipping policy
We're excited for you to receive your new items!
Here's a quick overview of how we handle shipping:
Order Processing
Processing Time:
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or bank holidays.
Order Cutoff:
Orders placed after 3pm on weekdays will be processed the next business day. Orders placed after 3pm on Friday will be processed the following Monday.
Shipping Methods & Costs
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Standard Shipping: Estimated delivery in 5-7 business days. Cost: from £3.45 depending on weight.
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Free Shipping: Available for domestic orders over £50. See checkout for details.
International Shipping
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Shipping to: Destinations as listed.
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Shipping: Estimated delivery in 7-10 business days. Cost: from £10 depending on weight.
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Free Shipping: Available for international orders over £100. See checkout for details.
Customs & Duties:
Customers are responsible for any customs, import duties, taxes, and fees, as these are not included in our shipping charges.
Tracking & Delivery Exceptions:
Tracking:
You will receive a shipping confirmation email with a tracking number once your order ships.
Lost or Damaged Packages:
If your package is lost or damaged in transit, please contact us at Info@hookandangler.com within 3 days of expected delivery, and we will work with you to find a solution.
Shipping Restrictions:
P.O. Boxes: We cannot ship to P.O. Boxes.
Need More Help?
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For more information on returns, please see our return policy.
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Questions? Contact us at Info@hookandangler.com