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Shipping Policy

Shipping policy

We're excited for you to receive your new items!

Here's a quick overview of how we handle shipping:

Order Processing

 

Processing Time:

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or bank holidays. 

Order Cutoff:

Orders placed after 3pm on weekdays will be processed the next business day. Orders placed after 3pm on Friday will be processed the following Monday.

Shipping Methods & Costs

  • Standard Shipping: Estimated delivery in 5-7 business days. Cost: from £3.45 depending on weight.

  • Free Shipping: Available for domestic orders over £50. See checkout for details. 

International Shipping

  • Shipping to: Destinations as listed. 

  • Shipping: Estimated delivery in 7-10 business days. Cost: from £10 depending on weight. 

  • Free Shipping: Available for international orders over £100. See checkout for details. 

Customs & Duties:

Customers are responsible for any customs, import duties, taxes, and fees, as these are not included in our shipping charges. 

Tracking & Delivery Exceptions:

Tracking:

You will receive a shipping confirmation email with a tracking number once your order ships. 

Lost or Damaged Packages:

If your package is lost or damaged in transit, please contact us at Info@hookandangler.com within 3 days of expected delivery, and we will work with you to find a solution. 

Shipping Restrictions:

P.O. Boxes: We cannot ship to P.O. Boxes.

Need More Help? 

  • For more information on returns, please see our return policy.  

  • Questions? Contact us at Info@hookandangler.com

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